Promoting your Black Friday Offer

From your own website to emails, social media and search, use every marketing channel to your advantage, casting a wide net when promoting your Black Friday offers.

The different channels often work together. For example, someone may discover your Black Friday offer on social media, use Google to find your venue’s website and then look for the ‘gift’ link on your site – so be sure to give attention to each type, making it easy for people to find and buy your Black Friday offers.

Ways to increase visits to your gift site

Website links

The main source of visits to your gift site are likely to be from your own venue’s website.

Email

Engage with people who already know and love your brand with a direct line via their ‘In’ box.

Social Media

Be sociable about your gift vouchers reaching current & new customers via social channels.

Search

Drive more visits to your gift site with paid and organic search.

In-house promotion

Inroduce your Black Friday offer to guests in your venue.

Engage via email

Email is your direct line to people already interested in your venue and many hotels drive record breaking sales through an email led strategy. People sign up for mailing lists because they’re excited to connect with their favourite brands and they’re ready to spend on offers that truly resonate.

 

Before Black Friday

  • Build your email list wth a ‘Coming Soon’ campaign –  signup to email to enjoy early access – and promote this via your website and socials. Often emails sent during the exclusive early access phase have the highest open and click rates, likely because recipients are expecting these messages.
  • Exclusive access email open to subscribers
  • As an added incentive to purchase early, give the chance to win a gift voucher if buyers purchase before a certain date

 

During Black Friday

  • Announce when your offer goes ‘live’
  • Email often whilst your sale takes place
  • Last chance email to people who did not purchase
  • Thank you email to people who did purchase (have you missed someone off your list? don’t worry – our offers are still live for a limited time)

Be sociable on your social channels

Reach new people, engage existing audiences, and make your Black Friday offer impossible to ignore via your social channels.

From organic content that wows and generates desire to highly targeted paid campaigns that spark interest – your social channels play an important role. We recommend planning early and start any paid ads at the beginning of November, such as a ‘Sign up for early access’ campaign.

It may be Black Friday, but this is your chance to shine!

Raise awarness in-house

We recommend promoting your Black Friday offer in your venue too – both before and during Black Friday.

Introduce your Black Friday ‘collection’ at key guest touchpoints

Do this through thoughtfully placed, on-brand messaging across your hotel. Elegant signage and discreet QR codes at reception, concierge, the spa, and dining venues can guide guests to your Black Friday offer, making it effortless to discover.

Ask your team to recommed your offer

Ensure front-of-house, spa, restaurant, and reservations teams know the details of your Black Friday promotion and can confidently mention it during guest interactions. Provide them with simple talking points and direct guests to the online offers page.

Build anticipation of exclusivity and urgency

Build anticipation before Black Friday by teasing the upcoming offer through digital screens. During the promotion, reinforce that the offer is available for a limited time with clear messaging such as ‘Ends Monday’or “Available this week only’.

Training Guides

 

All you need to know about the gift voucher app from creating a new gift to uploading new images or processing a complimentary order.

Log onto the Gift App and click onto the ‘How To Guides’ button.

Help!

 

If you need help, please contact us:
enquiries@skchase.com