We are still working away with our IT partners John Henry on our System Rebuild Project, which involves making improvements to our gift voucher application as well as introducing new features and services over the next 12 months. We are very excited about the benefits this will have for our customers. The team focussing on this are Kaye, Steph, Heather and Jan with Ben now taking a much more active role becoming Project Manager.

With Steph handing the Project Manager reigns to Ben she has been set free to focus more energy on the Risk Management and Capacity Projects she has been working on.

Some great news for any future customers is that Dani is working on an easier set up process. Her vision is for new customers to be able to follow easy step by step instructions online, via a hidden link on the SK Chase website where they can also see our guidelines, templates and best practice recommendations.

Kate is working her way through a fraud project, which is aimed to help SK Chase detect and deal with fraudulent orders more efficiently. She has also just started an HR project paper in her role as HR manager with the aim to revive our staff handbook with the support of Jan after they both attended an employment law and health & safety at work seminar.

Catharine and Heather both received coaching on six steps (a sales framework) from Kaye and are looking forward to their first session to put it into practice.

And some very exciting news is that SK Chase has plans to grow. Kaye is focussing on recruiting two new people to fill the roles of Client Services Manager and Training Manager to be based in London.

And on a personal note;

Catharine has booked flights to Bahrain to stay with her Uncle and Aunt for a fun filled 10 days of swimming, sailing and tennis.

Kaye loves reading novels and has discovered a wonderful new author called Sarah Addison Allen whose books are gentle stories with a dusting of magic.

Kate spent good Friday cycling round the whole island of Cumbrae, an island just off Largs, which was 10 miles in total.

Dani  has created a Facebook page called ‘New Earth Explorers’ to keep her motivated towards her vision of creating a platform with inspirational speakers and teachers that can teach the new earth classes to children and parents

Jan spent a relaxing week in Dinan, France and is now ready for her Maid of Honour duties on Friday at her best friend’s Wedding.

Dinan, France

Ben and his wife Marie-Claire celebrated their 10^th Wedding Anniversary with a quiet weekend in a lovely loch side cottage in Selkirk.

And Steph has signed up for a 5K Race for Life run on 6^th May in Edinburgh. Please encourage Steph and support a great charity, Cancer Research UK, by sponsoring here.  Hope the training has started…