Google’s mobile friendly update – 6 weeks on…
If you own a smartphone the chances are you’ve been on Google and made a search. How annoying is it when you click on a result and your chosen website takes some time to load? According to Kissmetrics frustration leads to abandonment for many of us after only 6...
We’ve always done it this way…
Last November I was scrolling through my LinkedIn feed and I came across a quote which really struck a chord with me. The person who shared the quote noted that one of the most dangerous things that you can ever hear within a business is: “We’ve always done it this...
What is it that really makes a hotel special?
As Training Manager for SK Chase I am fortunate enough to visit and stay in our clients’ amazing hotels and resorts. Friends often ask me ‘which hotels are your favourites?’ This is such a hard question to answer. I have visited so many beautiful properties. Is it...
Can you switch off?
This month I wish to discuss work life balance. The subject of emailing out of hours has come up in conversation in the office a few times in recent weeks, which has sparked an interest in this topic for me. Is it possible in today’s fast moving society to...